Identifying active recurring purchase supporters with ease

In the ever-evolving landscape of our platform, we are excited to announce a significant improvement to the JLP Admin that will streamline the process of identifying active recurring purchase supporters.

With this update, operators can now effortlessly identify customers with recurring purchases—whether through autoplay or subscription services. This improvement is marked by the introduction of a new icon that appears right under the customer's name when accessing their account details. Here’s a detailed look at how it works:

1. Search and identify

Operators can search for customers' profiles using customer details. Once a supporter's account is accessed, the new icon will be prominently displayed under their name, indicating their participation in recurring purchase programs.

2. Visual cues and high value programs

To further assist operators, the icons will appear under "High Value Programs." Within this section, you will find blue icons that appear under the "High Value Programs" title, making it easy to identify supporters with recurring purchases.

These easily recognisable icons stand out in the interface, immediately alerting operators to the supporter's status as a recurring purchase participant, eliminating the need for additional steps or extensive searching.

This enhancement ensures that all relevant details are readily accessible, enabling more informed decision-making and targeted customer interactions.

Benefits of the update

• Efficiency and time-saving

This update significantly reduces the time and effort required to identify high-value customers. Operators can quickly access and manage accounts, streamlining workflows and allowing for more productive use of time.

• Enhanced customer engagement

By easily identifying supporters with recurring purchases, operators can tailor their interactions and offers to these valuable customers. This targeted approach can lead to increased customer satisfaction and loyalty, ultimately driving higher revenue.

• Improved decision-making

The "High value programs" section provides a clear indicator into the supporter's recurring purchase status, aiding in strategic marketing and customer support decisions.

We are committed to continually improving our product and support, and value your feedback. If you have any questions or suggestions about this update, please don't hesitate to contact us by emailing support@poweredbyjumbo.com.