This article will outline how to manage Autoplay recurring purchase on Jumbo Lottery Platform (JLP) Admin, detailing how to manage their status, payment methods. Autoplay is a feature on JLP that automatically purchases tickets for each draw. This is different from subscription purchases, which purchase based on a date.
Prerequisites
- Access to JLP Admin platform
- Minimum role capabilities:
- Recurring purchase
- Customer view
1. Set AutoPlay Status
On the Autoplay details page, you can set the AutoPlay status by clicking on either:
- Skip payments
- Cancel autoPlay
- Change the autoplay value
- Resume AutoPlay (if the AutoPlay is paused)
2. Change Payment Method
You can also change a customer’s default funding source by clicking change payment method.
Changing the payment method will change the funding source for all Autoplays on the customer’s account.
Once you click this, you will be taken to the Cards page where you can select the default card.
For more details regarding payment methods, see How To Manage Customer Payment Methods.
3. View All Autoplay Events
After navigating to a particular Autoplay, click on View all autoplay events.
This will reveal a list of recurring purchase events that are specific to this Autoplay. These events include:
- Deposit Required – Attempting to deposit
- Deposit Failed
- Retry count – Retry count before the Autoplay pauses
- Purchased – Autoplay purchase successfully
- Customer fund update – Change of payment method and by whom
- Recurring purchase status change