How to Cancel a Scheduled Purchase

    This article will detail how to find and cancel a Scheduled Purchase.

     

    1. Click on Scheduled Purchases to view any scheduled tickets

    You can view all the existing Scheduled purchases in this section.

    11. Click on scheduled purchases to view the scheduled tickets

    2. View the Scheduled Purchases

    You will be able to view all the Scheduled Purchases on this screen detailing: 

    • Lottery
    • Draw number
    • Ticket book quantity
    • Ticket book price
    • Setup date
    • Scheduled purchase date
    • Status Check.
    View the schedule purchase

    3. Click on the ticket

    Click on the ticket details hyperlink that you intend to cancel to open up the scheduled ticket details.

    To cancel the ticket

    4. Click on Cancel ticket button

    Click on Cancel ticket and confirm cancellation

    5. Confirm the cancellation

    Confirm the cancellation by clicking on the blue Cancel ticket button on the bottom right of the dialogue box. 

    Click on Cancel ticket

    6. The Scheduled Purchase is now cancelled

    You will be able to view all the cancelled Scheduled Purchases on the Scheduled purchases page in the customer profile.

    You will be able to view all the cancelled tickets under the scheduled purchases
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