|
Tag value |
merge_tag_name |
Tag description |
Used in event type |
|
customer_firstname |
Customer First Name |
First name of email recipient |
All Event Types |
|
customer_lastname |
Customer Last Name |
Last name of email recipient |
All Event Types |
|
cause_name |
Cause Name |
Name of the cause the customer is supporting |
Raffle Ticket Confirmation Lottery Ticket confirmation Ticket Failed Ticket Cancelled EOD Prize |
|
lottery_name |
Lottery Name |
Name of lottery purchased |
Raffle Ticket Confirmation, All Subscription Event Types |
|
draw_no |
Draw Number |
Draw number of draw purchased |
Raffle Ticket Confirmation |
|
lottery_image_url |
Lottery Image URL |
URL of image for lottery purchased |
Raffle Ticket Confirmation |
|
draw_date |
Draw Date |
Date that draw is drawn |
Raffle Ticket Confirmation |
|
draw_prize |
Draw Prize |
Prize for draw |
Raffle Ticket Confirmation |
|
ticket_id |
Ticket ID |
Encoded ID for ticket |
Raffle Ticket Confirmation |
|
ticket_purchase_date |
Ticket Purchase Date |
Date ticket was purchased |
Raffle Ticket Confirmation |
|
ticket_description |
Ticket Description |
Description of ticket purchased |
Raffle Ticket Confirmation |
|
ticket_price |
Ticket Price |
Price of ticket purchased |
Raffle Ticket Confirmation |
|
ticket_numbers |
Ticket Numbers |
Purchased ticket numbers |
Raffle Ticket Confirmation |
|
terms_and_conditions_url |
Terms and Conditions URL |
URL of lottery terms and conditions |
Raffle Ticket Confirmation |
|
login_url |
Login URL |
Login URL for customer |
Raffle Ticket Confirmation |
|
reason |
Reason |
Reason that customer account was locked |
Customer Locked |
|
reset_url |
Reset URL |
URL for customer to reset password |
Customer Password Reset, Offline Customer Onboarding |
|
deposit_encoded_id |
Deposit ID |
Encoded ID for deposit |
|
|
deposit_status |
Deposit Status |
Status of deposit |
|
|
number_of_tickets |
Number Of Tickets |
Number of tickets purchased |
All Subscription and Autoplay Event Types |
|
subscription_date |
Subscription Date |
Date of subscription |
All Subscription Event Types |
|
next_anniversary_date |
Next Anniversary Date |
Next anniversary date of subscription |
All Subscription Event Types |
|
last_purchase_date |
Last Purchase Date |
Last purchase date of subscription |
All Subscription and Autoplay Event Types |
|
next_purchase_date |
Next Purchase Date |
Next purchase date of subscription |
Subscription and Autoplay Reactivated, Subscription Error |
|
subscription_amount |
Subscription Amount |
Amount of subscription |
All Subscription Event Types |
|
type |
Event Type |
Event Type |
All Subscription and Autoplay Event Types |
|
failure_count |
Failure Count |
Number of failed attempts |
All Subscription and Autoplay Event Types |
|
draw_stop |
Draw Stop Date |
Date that tickets are no longer sold |
Raffle Ticket Confirmation |
|
lottery_image_white_url |
Lottery Image URL - White |
URL of white image for lottery purchased |
Raffle Ticket Confirmation |
|
feature_image_url |
Feature Image URL |
URL of feature image |
Raffle Ticket Confirmation |
|
customer_encoded_id |
Customer Encoded ID |
Customer encoded ID of email recipient |
All Event Types |
|
email_to |
Customer Email |
Email address of email recipient |
All Event Types |
|
type_key |
Autoplay Event Type Key |
The key of the autoplay event type eg deposit_failed |
Autoplay Error |
|
type_desc |
Autoplay Event Type Description |
Description of autoplay event type eg Deposit Failed |
Autoplay Error |
|
autoplay_info |
Autoplay Information |
Information about the autoplay ticket |
Autoplay Error |
|
autoplay_course_of_action |
Course of Action |
Course of action required by customer |
Autoplay Error |
|
draws |
Draws |
Draw information including cost, description, lotterykey, lottery_name, next_draw_date, lottery_image_url and lottery_image_white_url |
Autoplay Error |
|
autoplay_date |
Autoplay Date |
Date of autoplay |
All Autoplay Events, except Autoplay Error |
|
autoplay_amount |
Autoplay Amount |
Amount of autoplay |
All Autoplay Events, except Autoplay Error |
|
subscription_previous_amount |
Previous Subscription Price |
The subscription price before it was changed |
|
|
autoplay_previous_amount |
Previous Autoplay Price |
The autoplay price before it was changed |
|
|
available_funds |
Available Funds |
The available funds in the customer account, at the time of sending the email |
|
|
include_gst |
Include GST |
A boolean value that is true if the customer is eligible for GST |
|
|
dormant_account_fee_amount_with_gst |
Dormant Account Fee Amount With GST |
The amount that will be charged, including GST |
|
|
dormant_account_fee_amount |
Dormant Account Fee Amount |
The amount that will be charged, with no GST |
|
|
close_my_account_url |
Close My Account URL |
URL for the customer to close their account |
|
|
withdraw_url |
Withdraw URL |
URL for the customer to withdraw funds from their account |
|
|
close_account_claim_funds_url |
Close Account and Claim Funds URL |
URL to support page to withdraw funds and then close their account |
|
|
fees_and_charges_url |
Fees and Charges URL |
URL to support page that explains fees and charges |
|
|
working_days |
Working days |
The number of working days required to initialise the direct debit contract |
|
|
account_holder_name |
Bank account name |
The name of the bank account holder |
|
|
account_number |
Bank account number |
The bank account number |
|
|
account_number_masked |
Bank account number (masked) |
The masked bank account number |
|
|
sort_code |
Bank sort code |
The sort code of the bank account |
|
|
payment_frequency |
Payment frequency |
Payment frequency eg monthly, quarterly, biannually, yearly |
|
|
billing_day |
Billing day |
The date that the subscription will be billed |
|
|
cause_image_url |
Cause image URL |
URL of the logo of the selected cause |
Raffle Ticket Confirmation |
|
number_of_games |
Number of games |
The number of games purchased |
|
|
first_draw_no |
First draw number |
Draw number of first draw purchased |
|
|
first_draw_date |
First draw date |
Date that first draw is drawn |
|
|
last_draw_no |
Last draw number |
Draw number of last draw purchased |
|
|
last_draw_date |
Last draw date |
Date that last draw is drawn |
|
|
number_of_draws |
Number Of Draws |
Number of draws purchased |
|
|
total_price |
Total Ticket Price |
Total price of all tickets |
|
|
previous_number_of_games |
Previous number of games |
The previous number of games purchased |
|
|
previous_cause_name |
Previous cause name |
Name of the cause the customer is supporting |
|
|
account_page_url |
Account Page URL |
URL for the customer to view their account |
|
|
banner_hero_image_url |
Banner Hero Image URL |
URL of banner hero image |
|
|
buy_page_url |
Buy Page URL |
URL for the customer to buy tickets |
|
|
from_account |
From Account |
Account amount is withdrawn from |
|
|
game_offer_description |
Game Offer Description |
Description of the game offer |
|
|
game_offer_name |
Game Offer Name |
Name of the game offer |
|
|
group_name |
Group Name |
Name of the syndicate group |
|
|
has_win |
Has Win |
A boolean value that is true if the customer has won |
|
|
is_in_processing |
Is in Processing |
A boolean value that is true if the withdrawal is processing |
|
|
is_paypal |
Is Paypal |
A boolean value that is true if the withdrawal is a Paypal withdrawal |
|
|
message |
Message |
The message content of the email |
|
|
replay_autoplay_url |
Replay Autoplay URL |
URL for customer to replay autoplay |
|
|
title |
Title |
The title of the email |
|
|
to_account |
To Account |
Account amount is withdrawn to |
|
|
total_winnings |
Total Winnings |
Total winnings of all tickets |
|
|
transfer_date |
Transfer Date |
Date that the trasfer was requested |
|
|
withdrawal_amount |
Withdrawal Amount |
The amount being withdrawn |
|
|
recurring_purchase_type |
Recurring Purchase Type |
Determines if ticket is a subscription or an autoplay |
Raffle Ticket Confirmation |
|
recurring_purchase_url |
Recurring Purchase URL |
URL to manage recurring purchase |
Raffle Ticket Confirmation |
|
account_balance |
Account Balance |
Current balance of customer account |
|
|
id_verification_url |
ID Verification URL |
URL for the customer to verify their account using their ID |
|
|
hard_spend_limit |
Hard Spend Limit |
Hard spend limit of a customer |
|
|
soft_spend_limits |
Soft Spend Limits |
Soft spend limit of a customer |
|
|
remaining_spend_limit |
Remaining Spend Limits |
Remaining spend limit of a customer |
|
|
increase_day_wait |
Increase Day Wait |
Days need to be waited to increase the spend limit of a customer |
|
|
unverified_spend_limit_in_place |
Unverified spend limit in place |
Toggle the spend limits text if a customer is not verified and has a hard spend limit |
|
|
customer_removed_all_spend_limits |
Customer removed all spend limits |
Toggle texts for customers who removed all their spend limits |
|
|
pending_icon_url |
Pending icon url |
Url for the pending icon |
|
|
spend_limits_url |
Spend limits url |
Url for customer spend limits url in web |
|
|
deposit_amount |
Deposit Amount |
Amount deposited |
|
|
deposit_method |
Deposit Method |
The method used to deposit the funds |
|
|
lottery |
Lottery Object |
Lottery object containing name, primary_color, image, type, url, match_secondary_number |
|
|
deposit_url |
Deposit URL |
URL for the customer to withdraw funds from their account |
|
|
old_limit |
Old Limit |
Old deposit limit of a customer |
|
|
new_limit |
New Limit |
New deposit limit of a customer |
|
|
pre_commitment_pending_days |
Pre Commitment Pending Days |
Pre Commitment Pending Days |
|
|
is_first_pre_commitment |
Is first pre commitment |
First pre commitment of a customer |
|
|
is_pending |
Is pending |
Pre commitment is pending |
|
|
responsible_gambling_url |
Responsible Gambling Url |
Responsible Gambling Url |
|
|
customer_state_name |
Customer State |
The State where the customer comes from |
|
|
customer_state_long_name |
Customer State Long |
The full state name where the customer comes from |
|
|
date_from |
Date From |
Date From |
|
|
date_to |
Date To |
Date To |
|
|
transactions |
Transactions |
Activity Statement Transactions |
|
|
authorisation_form_url |
Authorisation form url |
The URL to download an authorisation form |
|
|
confirm_address_support |
Confirm address support |
Help customers to confirm their addresses |
|
|
draw_results |
Draw Results Object |
Draw Results object containing game_numbers and url |
|
|
copyright_year |
Copyright Year |
The copyright year of the website |
|
|
ticket_data |
Ticket specifc data |
Object containing ticket specifc data |
|
|
otp |
Two factor authentication one time password |
Two factor authentication otp |
|
|
otp_expiry_time |
Two factor authentication one time password expiry time in minutes |
Two factor authentication otp expiry time |
|
|
product_information |
Product information |
Details of a product |
|
|
updated_details |
Updated details |
A list of customer details that were updated |
|
|
licence_and_permits |
Licence and Permits |
The licence and permit information to display on the email |
|
|
next_draw_date |
Next draw date |
The next draw date |
|
|
autoplay_link |
Autoplay link |
Link to manage autoplay or link to start a new autoplay |
|
|
minimum_jackpot_amount |
Minimum jackpot amount |
Minimum jackpot hunter amount |
|
|
failed_autoplay_reason |
Failed autoplay reason |
Failed autoplay reason |
|
|
failed_autoplay_solution |
Failed autoplay solution |
Failed autoplay solution |
|
|
syndicate_data |
Syndicate data |
The information regarding the syndicate |
|
|
cta_url |
Call to action url |
Call to action url |
|
|
button_name |
Button name |
Button name |
|
|
social_syndicate_group_name |
Social syndicate group name |
Social syndicate group name |
|
|
partner |
Partner |
Partner |
|
|
customer_pricing_id |
Customer Pricing ID |
The customer pricing ID |
|
|
is_customer_verified |
Is Customer Verified |
Customer verification status |
|
|
syndicate_share_data |
Syndicate Share Data |
The customer syndicate share information |
|
|
subscription_link |
Subscription link |
Link to manage subscription or link to start a new subscription |
|
|
last_draw |
Last draw object |
Draw object containing the last draw_no and draw_date |
|
|
pay_id |
Bank PayId |
The PayId of a customers bank account |
|
|
bank_code |
Bank code |
Bank account bank code (BSB or SWIFT) |
|
|
bank_type |
Bank type |
The type of the bank account |
|
|
paused_until |
Paused until date |
Paused until date |
|
|
bank_account_status |
Bank Account Status |
The status of a customers bank account |
|
|
scheduled_purchase_type |
Scheduled Purchase Type |
scheduled_purchase or pre_order |
|
|
scheduled_purchase_date |
Scheduled Purchase Date |
Date that ticket is scheduled to be purchased |
|
|
scheduled_purchase_url |
Scheduled Purchase URL |
URL to manage scheduled purchase or to purchase a new scheduled purchase |
|
|
syndicate_share_url |
Syndicate Share URL |
URL to the syndicate share in the customers my account section |
|
|
tickets |
Tickets array |
Array of objects containing tickets and games info |
|
|
default_fund |
Default Fund |
The default fund of a customer |
|
|
previous_default_fund |
Previous Default Fund |
The previous default fund of a customer |
|
|
has_selectable_days |
Has Selectable Days |
Multiple Days Lottery |
|
|
day |
Day |
Draw Day |
|
|
premium_subscription_amount |
Subscription Amount |
Subscription payment total amount |
|
|
premium_purchase_date |
Purchase Date |
Subscription payment date |
|
|
premium_next_purchase_date |
Next Purchase Date |
Subscription next payment date |
|
|
support_hours |
Support hours |
Support opening hours |
|
|
subscription_expiry_date |
Subscription Expiry Date |
Date when subscription will expire |
|
|
draw |
Draw object |
Draw object containing the draw_no and draw_date |
|
|
responsible_gambling |
Responsible Gambling |
Responsible gambling message |
|
|
draw_max_ticket_count |
|
The max ticket count (used by Splash for Good) |
Lottery Ticket confirmation Ticket Failed Ticket Cancelled EOD Prize |
|
draw_total_prize_value |
|
The total prize value (used by Splash for Good) |
Lottery Ticket confirmation Ticket Failed Ticket Cancelled EOD Prize |
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