This article will explain how to use Jumbo Lottery Platform (JLP) Admin to make an admin deposit into a customer’s account.
Prerequisites
- Access to JLP Admin
- The capability to search for customers and view their profile
- The capability to make an Admin Deposit
1. Login To PBJ Admin
Begin by logging into the JLP Admin platform with your username and password.
2. Locate The Customer
Locate the customer using the quick search field or the search form.
For further information on how to search for a customer, click here.
3. Make A Manual Admin Deposit
Once on the customer’s profile, select ‘Administrator actions’ from the menu on the left.
Then select ‘Manual deposit’ from the ‘Administrator actions’ dropdown menu.
Enter in the amount of money that is to be deposited.
Select ‘Deposited Funds’ as the destination bucket.
Select ‘admin’ as the deposit type.
Provide relevant information and reasoning for this manual admin deposit into the ‘User visible description’ and the ‘Internal comment’ fields.
Click on the blue ‘Deposit Funds’ button in the bottom right to manually deposit the desired amount into the customer’s wallet.