Operator Role Capabilities

This will indicate the amount of access a user has within the system.

Prerequisites

• Access to Jumbo Lottery Platform (JLP) Admin
• Authority required to create and edit operator roles

Admin Usage & Setup Features

Admin Config

• AI Assistant - Allow usage of the Admin AI Assistant
• Blocklist management - Allow blocklist management
• Fraud configuration.- Ability to edit fraud configuration
• Payments config edit – Allow edit payment config
• Payments config view - Allow viewing payment config
• Site configuration – Ability to edit site configuration

Customer Graphs

• Customer login graph – View graphs of customer logins
• Customer signup graph – View graphs of new customer signups

Developer Controls

• API Key management (activation) – Is able to deactivate and reactivate API keys
• API key management (add/view) – Is able to create and view API keys
• Backend process – Run backend processes
• Cache Management – Manage site cache
• Cluster configuration edit – Edit the cluster configuration
• Cluster configuration view – View the current cluster configuration
• Cluster node edit – Edit an existing cluster node
• Cluster node view – View current cluster nodes in the system
• Database updates – View recent database updates
• Developer – Manage Development Operations
• Edit mobile app version – Can change mobile app version
• ID introspect – View ID Details
• View JIBS Health – View status information for the JIBS server

Manage Operator Roles

• Role add – Add a new role to the system
• Role delete – Delete an existing role
• Role edit – Edit an existing role
• Role view – View details for a role

Manage Operators

• Administrator – Has the ability to perform admin tasks
• Administrator add – Add a new Administrator account to the system
• Administrator edit – Edit an Administrator account
• Administrator enable/disable – Enable or disable an Administrator account
• Administrator view – View details for an Administrator account
• Audit trail – View the audit trail records
• Profile View – View the administrator profile page
• Profile password – Allow changing password under administrator profile page
• Revoke API key - Ability to revoke API keys
• SCIM API Key - Grants create/update/delete for administrators/roles through SCIM microservice
• System events monitor – Subscribe to system events notification

Customer Management Features

Customer Viewing & Searching

• Customer view – View a customer’s details
• Customer view banned – Ability to view banned customers
• Customer view inactive – View inactive customers
• Customer view internal – View internal customers

Customer Management

• Bulk Action Import - Administer and upload Bulk Action CSV files
• Customer add – Add a new customer
• Customer ban – Ban an existing customer
• Customer communication RTS – Ability to set communication RTS via API
• Customer edit – Edit an existing customer
• Deposit limits – Modify a customer’s deposit limits
• Fraud suspicion – Flag a customer as suspicious
• Funds – Modify a customer’s funds (cards and accounts)
• Purchase tickets – Purchase tickets on behalf of a customer
• Recurring purchase – Modify a customer’s recurring purchases
• Revoke Verification - Revoke a customer's verification
• Verification – Verify a customer’s details

Deposit & Withdrawal Features

Depositing

• BPay deposit – Upload and approve BPay deposit
• Direct deposit – Upload and approve direct deposit
• Manual deposits – Make manual deposits
• Refund Deposit – Refund a customer deposit
• Refund via PayPal API – Refund via PayPal API
• View Deposit – View customer deposits

Withdrawing

• Withdraw approve – Approve/reject Withdraw
• Withdraw complete – Complete Withdraw
• Withdraw export – Export Withdraw
• Withdraw fail – Fail withdrawal
• Withdraw initiate all – Initiate withdraw of all customer funds
• Withdraw initiate – Initiate withdraw of customer’s withdrawable funds
• Withdraw manual – Make manual withdrawals
• Withdraw view – View customer withdrawal requests

Payments

• Payments manage - Allow managing payments
• Payments view - Allow viewing payments

Migration Features

Customer Migration

• Customer migration – Migrate customer
• Customer migration admin – Administer and upload Migrator CSV files
• Standing Order Import – Administer and upload Standing Order CSV files

Sales Management Features

Offline Sales

• Offline sales admin – Administer and resolve Offline Sales items
• Offline sales upload – Upload offline sales CSVs

Channel Management

• Channel add – Add a new channel to the system
• Channel edit – Edit channel details
• Channel view – View channel

Affiliate Management

• Affiliate add – Add a new affiliate to the system
• Affiliate edit – Edit affiliate details

Sales Organisation Management

• Organisation add – Add a new organisation to the system
• Organisation edit – Edit organisation details

Partner Management

• Partner manage - Manage partner

Draw & Ticket Management Features

Draw Management

• Draw edit – Edit an existing draw information
• Draw manage content – Raffle draw content management
• Draw results: edit – Edit draw results
• Draw results: view – View draw results
• Draw summary – View summary of current draws
• Draw view – View all lottery draws
• Edit JIBS managed draws – Ability to edit JIBS managed draws
• Generate draw winner – Allows ability to generate random winner of a draw
• Lottery edit – Create/Edit lottery details
• Lottery view – View lottery details
• Set jackpot – Draw set jackpot
• View/action locked prizes – View or action locked prize transactions

Ticket Management

• Download winnerfile – Download winnerfile and view winnerfile data
• Syndicate management – Enable or disable syndicates
• Syndicates view – View syndicates and syndicate details
• Ticket cancel – Ability to cancel tickets
• Ticket cancel force – Ability to mark tickets as cancelled
• Ticket purchase for customer – Ability to purchase a ticket for a customer
• Ticket resend results – Resend ticket results
• Ticket search – Allow ticket search
• Ticket view – Ability to view tickets
• Wagers view – Ability to view wagers

Transaction Features

Transaction Mangement

• Transaction history – View customers transaction history
• View non-customer accounts – View accounts not linked to a customer

Marketing Features

Marketing

• Cause management – Mange causes
• Content editor access – Admin can edit content via editor
• Edit cart placements – Is able to edit cart placements
• Edit email templates – Admin can edit transactional email templates
• Edit feature placement – Is able to edit feature placement
• Membership giveaway management - Create and edit membership giveaways
• Promotion create – Create promotion
• Promotion view – View Promotion
• Upload media – Upload to media-content service

Data & Export Features

Reports & Data Export

• Agent Deposits Report – View Agent Deposits Report
• CAB with Negative Balances - View CAB with Negative Balances report
• Channel Report – View channel report
• Company Accrual Report – View an accrual summary report
• Company Cash Report – View a cash summary report
• Deposit Analysis Report – View the Deposit Analysis report
• Draw Reconciliation Report – View draw reconciliation report
• Export Data – Export data to a file
• Internal Transfers Summary report – View internal transfers summary
• Prize Report – Displays the Prize Report (including prizes paid by the provider and Jumbo)
• Report Customer Account Balances – View customers account balances report
• Report Unusual Behaviour – View unusual behavior report
• Report View – View reports
• Retention Report - View the Retention report
• Signup verification report – View signup verification report
• Supplier costs report – View supplier costs report
• Suspicious Signups Report – View suspicious signups report
• Ticket Wager Reconciliation Report – View reconciliation report for tickets and wagers
• Transfer Activity Reports – View the Transfer Activity Reports
• Trustee Prize – View Trustee Prize Report
• Wager Prizes Reconciliation Report – View the Wager Prizes Reconciliation report

Membership Program features

Customer management

• Customer Opt Out - Remove the customer from the membership program