Update Released : October 2023
At Jumbo Interactive, we're constantly striving to improve our services and ensure compliance with regulatory requirements. We're excited to announce a significant update to our raffle confirmation process across both PBJ and OZL platforms. Here's what you need to know:
Change in Management:
Due to a change in who manages the ACT (Australian Capital Territory) requirements, we've made adjustments to our raffle confirmation process. As a result, we're now utilising email confirmation as your official e-ticket.
Compliance with ACT Regulations:
We're pleased to confirm that these changes align with ACT's new regulations. By transitioning to email confirmation as your e-ticket, we're not only meeting regulatory requirements but also enhancing the convenience and efficiency of our raffle experience.
Key Benefits:
Streamlined Process: Say goodbye to physical tickets and cumbersome processes. Your email confirmation now serves as your e-ticket, eliminating the need for additional paperwork.
Instant Accessibility: Access your e-ticket anytime, anywhere, directly from your email inbox. Whether you're at home or on the go, your ticket is just a click away.
Improved Security: With email confirmation, your ticket is securely stored in your email account, reducing the risk of loss or damage.
Next Steps:
As we transition to email confirmation as your e-ticket, we're committed to ensuring a smooth and seamless experience for all users. If you have any questions or concerns regarding this update, please don't hesitate to reach out to our customer support team.