This article will highlight how to view preorder tickets on a customers profile.
To learn more about how to pre-order tickets visit ' Pre-order ticket purchase process' article.
1. Click on view customer's profile
Log into Jumbo Lottery Platform Admin and search for the customers profile.
2. Click on Scheduled purchases
From the left hand menu, click on Scheduled purchases.
3. View pre-order status
You will be able to see all the tickets that have been pre-ordered and the current status of the tickets in this section This will be displayed in the ticket details section.
4. Click to view more details
Click on ticket details to view additional information about the ticket
5. To cancel the pre-order tickets
Click on the ' cancel ticket' button from scheduled ticket details. Confirm cancellation from the popup.